Aquanzi Lodge

I do recommend. The experience was just overwhelming. The room was stunning and very relaxing. I really enjoyed my stay

Baie goed gewees heerlik gebly en geslaap

Lovely room, the attention to detail and decor is really lovely.

We stayed in the luxurious lodge for 4 nights and found the experience restful and very convenient to Western Johannesburg commuting. Room make up service was good and all the reception and grounds staff were very helpful. Feeling of being in a game reserve on the edge of Johannesburg is hard to beat. Little decoration touches evident everywhere in the rooms and the grounds - recommended un-hesitatingly

Travelled from Durban to Joburg to watch Dirty Dancing at the Theatro (birthday gift). Chose this accom because it advertised being a 4 star facility and close to Monte Casino. Arrived at the logde at 6pm and then spent 30 minutes trying to explain to the manager (Pume)in charge that we needed an iron as the clothes were in suitcases. She was reluctant to help as the laundry was locked, she did not have keys to the laundry, we were not allowed to iron in the accom, etc. I asked to speak to her supervisor. She returns later indicating that she had spoken to the owner (Margaret) and there was nothing could be done to help me. I asked to speak to the owner, she refused. I asked for Margaret's number and she refused to give that to me. I asked her to dial Margaret's number and I speak to her, she refused. I even explained that we had plans for that evening and we needed to be presentable. We were desparate and even phoned friends to assist us. It was after a while that she 'lent' us her iron. I found her arrogance and disregard of our needs totally unacceptable. At times she just stared and shrugged her shoulders (as if this was not her problem). It was a very disappointing start to a trip that was planned to be fun. There was no indication in your website that laundry will close at 6pm and that no other ironing facility would be made available. I am a customer (fully paid upfront)and when using your facility I expect to be made comfortable. This what I get at accomm in much lower grade facilities in KZN. Secondly, the website should warn of gravel road (approx 1 km). Thirdly there was smell of sewerage at times.

Service was excellent. Stunning place for a romantic getaway!

We had a wonderful weekend away at the begining of Aug 2012. The staff are friendly and accommodating and the resort is situated close enough to a major centre for all night entertainment.