Clanwilliam Hotel

I would not recommend this Hotel. It does not provide the guest with the facilities expected in a Hotel and seem to be a hang out for locals. We went out in the evening to Lambertsbay and on our return around midnight, we found our room sliding door unlocked. The curtains which we closed were open. lights to the bathroom (which was off when we left) was on. Luckily nothing was missing, so it's a mystery. We could not find anyone to report it to. We only found very drunk people hanging around in the reception are with no staff around.

Great rooms, restaurant and bedding, but poor access control. Locals from the street come in via the main entrance, sit and drink in the ladies par and pool table area, hang around the foyer, make noise and have full access to the "secure" parking area at the back. I could not have a drink in the ladies bar in a quiet place for which I paid for, it was all occupied by locals from the street who did not pay a cent. Never again.

Establishment's response

Good day

The Bar and restaurant is privately owned. And there were rugby on. These places is not strictly for hotel guest. His wife/mother apologize to reception, and said that he is rude when he have been drinking.

I was deeply disappointed with my stay at the Clanwilliam Hotel. While the staff are friendly, the bathroom was dirty when I arrived, and there were annoying regular checks on the electricity meter in the room, including when I was reading in bed one morning. Parking is charged R25 per day extra, and while there is a kitchen sink and twin hotplate, there is nothing in the room to use for cooking in, not even a kettle for tea/coffee or a mug. No communication came from the hotel that the electricity would be off for an entire day. At least the sheets were clean and I was given a glass to drink from. Not good value for money at all, and not up to hotel standard. The separately owned Andees restaurant on the premises is a pleasure however.

For the price that I paid I cant expect much. The building is old the floors creek a bit spooky. The bed was at least firm but they could put more pillows on the bed 2 per person.

What a disaster! Filthy carpets, no soap, no glass to drink water, no hangers in cupboards, no bed lamps. For R400.00 p.n this is a rip-off. We were supposedly to be informed by booking agent that above items are not available.

Would not recommend this hotel to anyone. False advertising, unclean rooms and just horrible.