BAD experience!!
1. On arrival at 15h00 reception wasn't even aware of my booking and that it was already paid in full.
2. When asking for something to drink I was told the bar only opens at 17h00! Eventually she ask what we would like to drink but I couldn't get what I wanted due to NO STOCK.
3. Dinner was even worse. My wife ordered from the menu a spinach and feta quiche(?). The kitchen informed her 5 minutes later that they do not have that so she ordered chicken mayo sandwich. Then the kitchen again informed her that they do not have chicken mayo so she had to order chicken a la king.
4. After dinner I wanted to order a coke when the barman told me that there is NO COKE! So I had to settle for a cream soda iunstead.
5. On arrival - almost no toilet paper in our bathroom. Had to ask two different people TWICE before somebody eventually brought us toilet paper.
Thanks but no thanks - NEVER again will we stay at Colesberg Lodge. I know you cannot stock everything 24/7 but then you change your menu accordingly. If you look at the room it is also not at all value for money. Beds are absolutely pathetic and I'm sure that they are in use since the 19th century.
Nelis Volschenk, South Africa
We booked for 2 luxury rooms we were 4 adults one couple with 2 kids and one couple with a baby. When we arrive they demoted us to a double room. When we asked why they said due to the commission you took we no longer qualified for 2 luxury rooms but only for 2 double rooms.
When we went to the rooms it was clear that you will NOT fit two single bed mattresses in the room. We then complained and they moved one of the couples to a "family room" at the staff courters which was clearly no longer in use.
In the other double room the air conditioner did not work. It was 38 degrees that day and I am 8 months pregnant. I could not sleep cause the room was so hummed and stuffy!
The "family room" did not have any Air Con and both rooms did not have television.
They said that if we wanted to qualify for the luxury rooms we had to book directly with them and not with you.
Karlien de Wit, South Africa
Perfect one night stopover
Basic stopover for trips between JHB and Cape.
Suited our purposes perfectly. Friendly staff.
Linda Dent, South Africa
Fantastic
We had a fantastic stay in your establishment, wonderful memories that will stay with us for many years to come.
You just made us feel at home and very comfortable, so much that I can’t stop talking about your establishment.
Ulrich Steynberg, South Africa
Very nice
Very friendly and helpful staff and value for money overnight stay. A wonderful Karoo Braai. Very clean and comfortable.
Paula Linder, South Africa
Poor experience
The room had damp in the walls, the beds were poor quality, bar not open, restaurant not open, staff seemed happy. We went out to drink and eat.
brian hodgson, South Africa
