Great Holiday, lovely view & well situated next to amenities.
Thankyou
Tim Webb
No 9 Umdloti was really great and me and the family enjoyed ourselves very much, its just that its very far from everything like Gateway and Ushaka Marine so its better if you have a car cos maxi taxis don't play hey, also wish the owners were more welcoming and checked if you need anything and just communicate with you. overall it was great staying there and the beach was as always welcoming.
Good
Thank you.Lovely place.Lovely sea view.We enjoyed our stay very much.We will be back next year.
Jaco Meyer, South Africa
No.9 Umdloti - Value holiday
Great value accommodation, with everything that is required for an enjoyable holiday. Spacious and neat unit with great views and in a handy location.
Only downside was that the garage was small, however there is ample parking within the complex, especially in the off-peak season.
Cheers,
Sulesh
Sulesh Singh, England
Stay 20-28 Dec 2014
Stunning views from each level.Modern furnishings but most hard furnishings are damaged due to lack of cleaning and maintenance.Cleaning service every 2nd day excluding public holidays is causing the unit to deteriorate, if cleaned and maintained daily (i.e. like Umhlanga Sands/Cabanas) this could really be a comfortable, clean and pretty unit.
Cleaning service do not do dishes and make up beds. This impacts on your holiday negatively.Cleaning service does not clean effectively, last serviced on Wednesday 24th only for 5 minutes disappeared and did not clean the rest of the unit. They left their tools, stepladder and accessories in the unit and never returned, even though the cleaning service was personally requested to collect and clean the unit.
Kitchen, bathroom and shower lights not working, only fixed 3 days later. Quite a problem as shower on the 3rd floor and having no lights is dangerous.Kitchen counters /cutlery ,bathroom tub ,basin and shower floor were in a terrible state. I had to personally buy detergents to clean these. Cleaning service equipment is questionable, spaghetti mop causes more harm and is unhygienic.Kitchen sink scourer was dirty. We bought our own pack.Fans have exposed wires. All fans have layers of dust and dirt. This blows into the room while operating. These do not get cleaned.Shower ceiling is in a terrible state, bathroom and shower mats need replacing.Parking is a huge problem, garage is very small and the angle is impossible to get into the garage.
Open bay parking is very limited and difficult to find.We were warned by a resident that the lift was not working for 6-8weeks and someone was stuck in it .We therefore took the stairs most of the time (3 Floors quite tiring).Bed linen was stained on arrival; this was replaced with new linen which was also stained. Cupboards are untidily stuffed with dirty mats and blankets.Kitchen floor has permanent black stains which is unsightly. Braai area needs maintenance as the floors are stained and equipment is rusted.In my opinion, regular, daily servicing and maintenance would enhance the value of the unit and make the holiday more pleasurable.
Establishments Response:
After first reading the review we contacted ourcleaning company with the complaint letter, the owner of the companyinvestigated the complaint and came back to us saying that Mr Patel wasincorrect in his complaint. We have stayed in No 9 ourselves recently, once togo through Mr Patel’s Complaints point by Point and Once as a surprise visit tosee if the cleaning company were doing their job. We never found any of MrPatel’s complaints to be true. And we welcome a SafariNow Representative to goand check at any time.
Mohammed Patel, South Africa
9 umdloti cabanas
Enjoyed our stay thank u very much. Unfortunately we were hardly there but it was comfortable and would liked to have stayed longer. The only problem was I opened the garage door but could not close it which was fine because I still, parked in the garage but maybe someone should go to the unit and check on the garage door.
Michell Dougall, South Africa
Excellent
Amazing view, beautiful accommodation. We had wonderful holiday. Thank you.
anna , South Africa
Fit for a Prince or Princess
Firstly the view of the beach from all 3 balconies is amazing. The pool is kept clean at all times which allows one to relax in fresh water throughout the day. I also loved the fact that it's closer to the Gateway Mall, bringing in convenience for shopping. Had an incredible time with my mates and I'd definitely recommend it to anyone who wants to get away from the buzz of city life.
Mosire Mabela, South Africa
Comfortable
Good location with great views. The flat is comfortable and equipped with the basics. Not enough towel rails though, and a challenge to dry towels in wet weather. There is only one toilet, and the addition of another would substantially improve the quality of accommodation.
Retha Van der Watt, South Africa
Amazing views and sounds of the ocean
We had a fabulous time. We needed a place that could accommodate the 3 of us girls just for 2 nights and 3 days and this was the perfect stay. It was clean and neat. It has everything you will need at a self-catering. The view of the ocean was amazing felt like we were right in the ocean. The sounds of the waves were so calming and the sunrise and sunset was just breathtaking. We had the perfect flat right in the middle. Everything was almost brand new and not cheap stuff. We enjoyed every moment of the place. We couldn't believe how big it is and how much space we had. It went right to the rooftop and the view kept getting better and better. There were 3 levels.The shower was amazing, big spacious and so relaxing loved the winding stairs so creative and cool. The cupboards had full mirror which we loved perfect for us gals. Beds we're neat and comfy. Each level opened up into a balcony of this amazing view. Clearly cost wasn't a factor when decorating this apartment it was perfect. Everything worked and was almost unused, the kitchen had everything you need to cook. Clean neat and almost new and expensive from the microwave to the fridge. Safety was our biggest concern and it was absolutely safe in the apartment and yard. We felt safe and our cars we're safe. We definitely enjoyed our stay. It was the perfect getaway with the girls. This place will be perfect for a family to enjoy right across the beach, relaxing, comfortable, clean and neat. Thank you we will definitely recommend you and we'll be back that's for sure.
Nerisa Govender, South Africa
Highly recommended
Beautiful accommodation. Highly recommended!
alta van coller altavancoller@gmail.com, South Africa
Value for money
Excellent sea view, centrally situated with comfy beds. We got value for money. If you are allergic to stairs - not the place for you - but we liked the lay-out.
Peet Bothma, South Africa
Excellent
It was a stunning place, we loved being there, and the views are to die for!
Leigh-Anne Brett-Poole, South Africa
Van der Hoven
Stay was nice but:
* too many stairs (not suitable for elderly people or small children)
* A lot of cockroaches in kitchen area! * Garage no 9 very difficult to park vehicle.
* A little expensive
Marda van der Hoven, South Africa
So nice
Clean, well equipped, interesting layout, nicely situated.
Laura Nagel, South Africa
Amazing
It was amazing and we had stunning views of the beach all around. The apartment was cosy and definitely worth the money spent.
neresha singh, South Africa