Royal Game Guest House

I booked a self-catering unit 6 months prior to our arrival in Phalaborwa in June 2013. As we were being shown to our room, the lady assisting us told us that we could breakfast in the dining room from 6h15 during the week. Our family of 3 got to our room to find a room containing 1 double and 1 single bed, a small fridge and kettle with 2 mugs and 2 glasses, and then a bathroom. Self-catering? No. We had purchased food in Johannesburg so had to arrange to store the meat in the kitchen's freezer, which they were happy to do. The receptionist also stated that she saw we had booked a self-catering room, but no efforts were made to apologise or to move us to a self-catering room, if in fact, one exists. Furthermore, the only windows into the unit were in the bathroom, so there was only the fan to ensure any air movement at night. The bathroom looked great, but the shower drain was blocked. We made use of their braai facilities at the lapa one evening, and I think that was the only evening we relaxed for a while. When you are expecting a self catering unit, you budget accordingly, and here we found ourselves for 6 days in a bed and breakfast guest house which, while pleasant, did not meet our specific needs. To suddenly be told you have to pay R120 pp for dinner as you cannot cook in your own unit was very disappointing, and naturally we looked for other less expensive options in Phalaborwa. Breakfast was adequate, but it also appeared that there were different menus for different guests as I noticed gentlemen eating hot porridge on two occasions, but when I asked after the porridge, I was told that there was none left. Twice I asked if the owner was there so I could chat to her, but each time I was told that she would be in later, and at no time did anyone contact us to make any apologies or alternative arrangements. Would I go back there? No.

The establishment is clean and comfortable. The staff is very warm and friendly. Lee went out of her way to make our stayas pleasant as possible. Truly a "home away from home". Thank you Lee and your staff.

Really good for relaxing and reading a book. Will definitely visit again and recommend for anybody.

We enjoyed our stay at Royal game Guest house. The place is very quiet if you want to relax, Very close to town if you really miss the city and very close to the Kruger national Park for a day out. I also enjoyed the hospitality of the staff and the balanced breakfast.

Just awesome!

Thank you so much for a beautiful time, we had fun and will be back there next year with our family.